Regardless of whether you pay annually or monthly, you likely signed a 1-year contract. Also, check to see when your contract is up. It might be easier to wait a month or two until your contract is up to cancel if you only have a couple of months left on your contract. Cancellation fees can be as much as 5 or 6 months of regular payments.
Think of a fitness contract like a leasing contract. Having to give 30 days notice and fees for early cancellation are common with gyms. In fact, if you don’t cancel your membership correctly, you may have to pay your contract out in total.
If you have an injury, ask your doctor’s office to write a note confirming that you will be unable to use the gym facilities. Ask him or her to give a specific amount of time that you will be unable to use the gym. If you are moving to a new place, it must be farther than 25 miles (40 km) away from any Planet Fitness location. Planet Fitness aims to transfer memberships whenever possible. Ask your employer to write a relocation letter, and make sure to map out the distance before specifying where you will be moving. That is, establish that you will have no Planet Fitness gyms within 25 miles (40 km) of your new address. You can print off maps with your new location and the closest Planet Fitness locations marked to help your case. [3] X Research source If neither of these situations applies to you, you will be required to pay the cancellation fee, though you can plead your case if other situations inhibit your ability to go to the gym. Be sure to have written proof of your situation, as they will not just take your word for it.
Planet Fitness requires a written cancellation. Include your back-up documentation to request your cancellation fee be waived. Clearly indicate what each piece of documentation is at the top of the page.
To send a certified letter, buy the postage for certified mail at the post office or online. [5] X Research source Certified mail is only applicable to priority or first-class mail. [6] X Research source Choose electronic or physical delivery of the signature. Essentially, you are proving that someone at Planet Fitness accepted and signed for the letter. You will get there actual signature back if you choose the physical signature, or you will be emailed a copy of their electronic signature if you choose the other option. Physical may be better for this situation because it looks more official. [7] X Research source
