Beware of scam sites that aren’t affiliated with the gift card company. Only use websites linked from the company’s official site, or the website printed on the back of the card.
Sometimes you may have to peel off a piece of tape to reveal the card numbers on the back of the card. [3] X Research source
If the information still doesn’t work your card could be expired or there could be a technical problem. In this case, call the company or go to a physical location.
If you call the customer service number, they will be able to direct you to the balance inquiry phone number.
