Hey Dude insoles are made of memory foam, so if you wash them in the machine, they’ll lose their shape. You can wash the insoles by hand with soapy water, or purchase new insoles if you can’t get them clean.
If you want to wash the laces along with the shoes, put them into a delicates laundry bag or a pillowcase and tie it shut. Throw the bag or pillowcase with the laces into the machine when you run the wash cycle. Hey Dude recommends machine washing their canvas shoes only—don’t toss their suede, leather, or wool shoes in the machine or you may damage them.
If you washed the laces, hang them to dry along with the shoes. To help the shoes keep their shape, stuff them with plain crumpled paper or insert a shoe tree before you dry them.
If your Hey Dude Shoes aren’t too dirty, you can skip this step and go straight to washing them.
If you don’t get any suds, add a few more drops of laundry detergent. Use liquid laundry detergent as opposed to powdered detergent since liquid detergent dissolves faster in the lukewarm water.
Dip your cloth back into the soap solution frequently, so your shoes are getting clean and you’re not just spreading the dirt around. Avoid using a bristle brush to clean your Hey Dude shoes since the bristles can wear out the sides of the shoes. If you want to clean the soles of your shoes, it’s fine to use a bristle brush. Just dip it in the cleaning solution and scrub the soles until they’re clean.
If you’re air drying your Hey Dude shoes indoors, run a fan to speed up the drying process. To help the shoes keep their shape, insert a shoe tree or plain crumpled paper before you dry them.
If you see scuff marks on the suede, you can also use the suede brush on them. Brush vigorously to lift the scuff marks. You may see suede brushes that have rubber on one side—this is more for nubuck leather than for cleaning suede so you won’t need this side of the brush. You can buy a suede brush from shoe stores, department stores, drugstores, or online.
If you have a shoe tree, use it to dry your Hey Dude shoes, so they keep their shape.
Reapply the suede protector spray whenever you notice the waterproofing starting to go—you’ll see beads of water sitting on the shoes or soaking into them instead of running off.