I need help setting up a new account. I need help managing an existing account. I have a question about something I’m seeing on the Credit Karma site. I need help with my taxes.
If your issue was regarding setting up a new account, you’ll be asked to select your country from a drop-down. If you need help with an existing account, you’ll be presented with another drop-down menu with 4 options to choose from. You will also be presented with a drop-down menu containing 4 options if your issue was regarding something you saw on the site or if you have a tax question.
If you also use a middle name or an initial, be sure to also provide that information in the first name field.
You will need to enter a real, working email address that you have access to in order to get a response from Credit Karma.
Enter your date of birth in the YYYY-MM-DD format.
Try to be as concise as you can while still providing all the relevant information. The less writing the staff member has to read, the faster they can help you with your query.
For example, if you have a question regarding setting up a new account, make “New Account Issue” or something along those lines the subject of your email.
You want the Credit Karma staff member to resolve your issue as quickly as possible, and shorter emails make that much easier.
“Thank you for your time and patience in helping me with this issue. I would be very appreciative if you could solve this problem for me. Kind regards, [Your name]. " You should follow a formal format when you use email for business. Start with a salutation and close with warm regards or best regards. Make sure your spelling and grammar are correct.
A good title is short and descriptive. Your issue should be understandable from the title. You’ll be able to add more details on the next page. You have 100 characters to type in your question.
These include but are not limited to auto insurance, banking, credit cards, mortgage, saving money, student loans, and taxes.
