You can log in through Facebook or with your email address and password.
The topics listed in the first dropdown include “Getting started with Hulu,” “Managing payments and subscription,” “Setting up and logging in,” “Using the Hulu app or website,” “TV and movie availability,” and “Video playback. ” Some topics will have a third menu asking about the type of device you’re trying to use Hulu on.
Don’t use more than 255 characters for your description.
Hulu uses a few different customer service numbers, including 1-888-631-4858 and 1-888-265-6650. While it may seem like a lot of work just to find a customer service number, you should follow this process through your account to make sure you reach an active number with the shortest wait time.
In the US, leave off the +1 country code. You’ll just need to enter your 3-digit area code and 7-digit direct number. Keep an eye on your phone for the call. You probably won’t recognize the phone number on your caller ID, but pick up anyway since it’s probably Hulu!
Make sure you don’t click on the Hulubot option. This is an automated service and might be able to answer basic questions, but it won’t connect you with a real person.
Proceed to select options in any additional dropdown menus that appear. If you’re not sure about which options to pick, choose something related and make sure to clarify your issue via chat as soon as you get connected with a customer service representative.
This is the first message your customer service agent will see, so you can phrase it as a question. It’s also okay to reiterate some of the information you chose in the dropdown menus. But expand on these by stating exactly what’s happening or what you’d like to know. You could say something like, “Hi, I’m having trouble getting the Hulu app to work on my Chromecast. It keeps shutting down and restarting. What can I do to get it up and running?”
Once the agent has helped you resolve your issue, confirm that you don’t need any further assistance. This way, they know you’re all set and that they can end the chat.
Note that your Tweet may be visible to other Twitter users.
For press and media inquiries, email media@hulu. com. To ask about getting your content added to Hulu, email content@hulu. com. To discuss distributing Hulu content, email distribution@hulu. com. For privacy concerns, email privacy@hulu. com. For legal concerns, email legal@hulu. com. To submit a copyright infringement claim, email dmca@hulu. com. When you use email in a business situation, you should follow the format of a formal written letter. Start with a greeting and close with best or warm regards. Check that the attachment is correct before sending.
Hulubot can be handy for general questions, including questions about your favorite shows. Keep in mind that there’s no customer service representative behind it, so it may not be as useful for account-related questions.
