This is a good idea if you need help cancelling an order you just placed or want clarification of your bill.
For example, you can say something like, “Hi Instacart. I have a coupon code but it’s not applying to my cart. Can you help?”
If you have questions regarding your account, previous orders, or account settings, send your email to the general help account. You can write things like, “Hello Instacart. I would like to know who delivered my order on June 1st. The personal shopper did a great job and I want to thank them again!”
For example, if you are interested in featuring Instacart in the news, send an email to this account. You can also download the press kit to get more information.
Do this if you want to submit a press release, for example.
Write something like, “Dear Instacart. I work for a grocery store in town, and I would love to promote your services throughout our store. ”
Options include how Instacart works, ordering, delivery, pricing, payments, and account settings. For example, go to the Help Center and click on “How Instacart Works” if you want straightforward instructions about how to get started with Instacart.
You can also select information about the Instacart sweepstakes rules and more topics. For example, if you have questions regarding your delivery, select “Pricing” and “Delivery. ”
For example, if you are curious about how delivery pricing breaks down, the Help Center explains that all orders must have a $10 minimum and that your delivery fee is calculated based on the size of your order and the delivery time you selected.
